Testimonials

Our international payments expertise has enabled us to work with world-leading organisations. Below are a selection of project testimonials and recommendations:

Adam Daniels
Accounts Manager

"CMSpi's understanding of our business needs and their willingness to work with each of our internal departments allowed Pizza Hut to clearly identify where CMSpi was able to add significant value to projects we had initially undertaken."

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Keval Shah
Finance and Tax Manager

"CMSpi's market and product knowledge, analytical expertise and bespoke software allowed us to identify and achieve significant ongoing efficiencies in how we accept and manage different forms of payments from our customers."

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Adam Moss
Finance Director

"We are delighted with the latest results and contribution CMSpi made to the process and would not hesitate to recommend CMSpi to any business looking for cost reductions and efficiencies across cash management."

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Tom Wills
Commercial Finance Manager

"CMSpi's analysis and reports enabled us to identify areas of hidden costs and benefit, which allowed each of our stakeholders to fully understand the areas of concern to them so we could make informed and unified decisions."

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Sara Whitehead
Director of Finance

"CMSpi's understanding of our business and sector, expertise in the payments industry and bespoke software have been invaluable. Through this they have been able to deliver Marriott Hotels seven figure annual savings."

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Tim Hazelden
Security Manager

"We are very pleased with the end result which has seen our budget reduce by more than 50% through utilising CMSpi’s cash in transit scheduling software and through CMSpi's assistance with the recent tender and negotiation process."

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John Keys
Treasury Department Manager

"CMSpi added considerable value to our tender process that resulted in us being in a much stronger position to consider responses and provided practical advice which yielded savings. I look forward to working with CMSpi again in other areas of payments."

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Pat Reeves
Group Finance Controller

"CMSpi worked with QMH on cash in transit and merchant acquiring projects to assist us in our efforts to reduce costs in both areas. They used their in-house software to optimise our cash collection schedules, reduce risk and improve cash flow."

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Amanda Lees
Treasury Manager

"The combination of CMSpi’s cash in transit and procurement software and benchmarking databases, combined with their in-depth knowledge of each of these industries, meant that we were able to achieve major reductions across each of these budgets and increase our cash flow/bank balance."

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Nitin Raval
Treasurer

"CMSpi's experience in managing supplier service levels has enabled Accor to efficiently resolve issues with missed cash collections and change deliveries much quicker than we could before. This has led to an increase in service levels and leaves our staff free to concentrate on providing an excellent guest experience at our hotels."

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Irene Atkins
Head of Group Treasury

"CMSpi recently produced a bespoke merchant acquiring report for us, breaking down our entire trading profile and identifying key areas for improvement both in efficiency and cost, covering all card types and ancillary charges across all of our outlets."

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Matthew Collins
Head of Operational Finance

"The expertise, knowledge and guidance in the process through to the clear and comprehensive documents produced and presented, enabled us to have full transparency of the various options available, with detailed, quantified benefits to each."

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Keith Wilson
Chief Accountant

"The report provided clarity of arrangements within our current structures, followed by practical advice which yielded savings. I look forward to working with CMSpi again in other payment areas."

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Russell Margerrison
Finance Director

"CMSpi's in-depth knowledge of the processes involved in both of these areas ensured that we were able to fully understand our current costs and the potential savings available, which they then helped us achieve."

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Paul Gilbert
Finance Director

"CMSpi's market expertise combined with their bespoke software helped us identify opportunities for increasing value in each of the three areas and their assistance in the ensuing tender processes meant that we were able to achieve these benefits in a timely manner."

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Niall Durnin
Finance Manager

"We are delighted with the results and contribution CMSpi made to the process and would not hesitate to recommend CMSpi to any other business looking to optimise their payment strategy and procedures."

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Tim Lightfoot
Financial Controller

"CMSpi managed the full tender process for Welcome Break from writing the Request for Proposal through to analysing responses and making final recommendations for board approval within a transparent and well managed tender process with our finance staff."

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Nilay Patel
Group Treasurer

"With your help, we were able to achieve significant six-figure cost savings and a seven-figure cash flow improvement whilst retaining the service delivery that William Hill expects from its suppliers. I look forward to working with CMSpi again in other areas of the payment supply chain."

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Claire McCann
Corporate Accountant

"CMSpi's consultative approach throughout and detailed knowledge of the payments market has enabled us to deliver savings and improvements that we would not have been able to achieve in-house. I would happily recommend CMSpi to other retailers looking to reduce costs in similar areas."

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David Sherlock
Customer Payments Manager

"I have been impressed with CMSpi’s knowledge of not only the merchant acquiring market, but also the nuances unique to the online gaming industry. Their approach is professional, efficient and they produced results we would not have achieved without them."

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Ray Kavanagh
Director of Finance

"CMSpi’s understanding of the retail sector, expertise in the cash payments industry and their bespoke software have added great value."

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Robert Jarrett
Professional Services Director

"I was very impressed by how well CMSpi understood our bespoke business cases and their market knowledge and negotiation experience was invaluable throughout both processes."

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Roy Ford
IT Controller

"CMSpi's analysis and reports enabled us to identify areas of hidden costs and subsequently were able to implement best practices to ensure Spar are in the best position to benefit from any upcoming changes in interchange regulation."

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David Slater
Financial Director

"The detailed analysis and insight provided by CMSpi has enabled us to optimise our payments strategy and future proof our business against further regulatory changes."

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Mark Coverley
Senior Finance Manager

"The tendering process has been a valuable exercise where CMSpi have successfully challenged areas of costs on behalf of the three brands that would otherwise have been opaque and, seemingly, non-negotiable."

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Jo Watson
Head of Procurement & Facilities

"Thanks to CMSpi, we now have complete confidence that Boohoo have secured competitive Merchant Acquiring charges with their provider and that we are fully benefitting from available interchange reductions."

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Stephane Derive
Treasury Director

"The results CMSpi produced went beyond our expectations and we have since engaged CMSpi further to review our North American arrangements. We now consider CMSpi to be our ‘go-to guys’ on anything related to merchant payments."

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Claire Joel
IT Director

"Through working with CMSpi’s highly knowledgeable and supportive consultants, French Connection was able to fully understand the complex acquiring landscape"

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Helen Oakley
Director of Finance

"I am delighted with the service we have received and the savings achieved by CMSpi. They have significantly reduced the amount we are spending on our cash collection services, by understanding how our business processes work, our attitude to risk as well as our culture"

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Michael Nolan
Chief Product Officer

"Their consultants are highly professional, responsive, insightful and throughout our engagement, they demonstrated an ability to adapt quickly to the needs of our business as they evolved."

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James Percival
VP Operations Finance, EMEA

"We have been working with the CMS team for the last 6 months. We have found them to be a highly knowledgeable and professional team in their field and they have identified a number of very positive opportunities for us throughout the review."

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Aj Minnetian
Vice President of Finance

"The team over at CMSpi were instrumental in helping us not only gain better transparency in our payment processing fee structure, but also put forth a comprehensive plan and compelling discussion points to approach our payment partners"

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